Kalakar 88 Privacy Policy – Full details on how your personal data is collected, stored, and protected

Kalakar 88 is a trusted online betting and gaming platform in Bangladesh. We believe your personal data belongs to you, and you have the right to know how it is being used whenever it is collected.

This privacy policy is written in plain, straightforward language so every user understands exactly what data we collect, why we collect it, and where it goes. We prefer speaking directly rather than hiding behind complex legal jargon.

This policy was last updated in January 2026. Users will be notified in advance of any significant changes.

Kalakar 88 collects two types of information — what you provide directly, and what is gathered automatically.

Information you provide directly:

• Full Name & Date of Birth
• Mobile number and email address
• Payment account details (bKash / Nagad / Rocket number)
• Government-issued ID or verification documents (when required)
• Customer Support Contact Information

Automatically Collected Information:

• IP address and device type
• Browser and operating system information
• Which pages you visited on the platform and how long you spent on them
• Login and logout timestamps
• Betting and transaction history
• Cookies & Session Data

Kalakar 88 uses your information for the following purposes:

Your data is never sold to advertising agencies. If any marketing communications are sent, you can easily opt out.

Kalakar 88 uses cookies — small files stored in your browser that help improve your experience on the platform.

Types of cookies we use:

• Essential Cookies: These are necessary to maintain your login session and ensure security. They cannot be disabled.
• Performance Cookies: Data is collected to monitor how well the platform is performing. No personal information is included.
• Functional Cookies: Remembers your preferences (such as language). These are optional.
• Analytics Cookies: To understand how users interact with the platform. These can be disabled.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Kalakar 88 never sells your data to third parties. However, limited information may be shared in the following circumstances:

• Payment Processors: Required information is shared with bKash, Nagad, and Rocket to process transactions.
• IT Service Providers: With contracted partners who handle server operations and security services.
• Regulatory Authority: To comply with legal obligations, follow court orders, or assist in fraud investigations.
• Fraud Prevention Services: To prevent fraud and money laundering.

Kalakar 88 uses industry-leading technology to keep your data secure. Our layers of protection include:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & Intrusion Detection: To prevent unauthorized access.
• Data Encryption: All stored sensitive data is encrypted.
• Regular Security Audits: Regular audits conducted by independent external experts.
• Staff Training: Staff receive regular training on data protection practices.

In the event of a security breach, kalakar 88 will promptly notify affected users and take all reasonable steps to minimize any harm.

How long your data is retained depends on the type of information and the purpose it was collected for:

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction History: Up to 7 years, as required by legal obligations.
• Customer Support Records: 3 years from the date of resolution.
• Marketing Preferences: Until you opt out or your account is closed.
• Cookies and Session Data: After the session ends, or a maximum of 30 days.

Data is securely deleted after a set period. In some cases, certain data may be retained longer due to legal or regulatory requirements.

As a kalakar 88 user, you have the following rights:

To exercise any of these rights, please contact our customer support team. We will respond within 30 days.

Kalakar 88 takes the protection of children's privacy very seriously. Our platform is strictly for users aged 18 and above.

If a minor accidentally creates an account, their data will be promptly deleted and the account will be closed. If a parent or guardian suspects their child is using our platform in any way, please contact us immediately.

Kalakar 88 may update this Privacy Policy as needed. For minor changes, the date at the top of the page will be updated. For significant changes, users will be notified in advance via email or platform notification.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly to stay informed.

For any privacy-related questions, complaints, or requests, please get in touch with us:

• Live Chat: Available 24/7 — chat with us directly in Bengali
• Email: support@kalakar88.com — Response within 48 hours

For formal data protection requests, we aim to respond within 30 days.